Aetna Telephone Numbers, Email, Live Chat & Other Details

In this post, we will talk about Aetna Customer Service. Here we will give you all the details for contacting them, such as Aetna Telephone Numbers, Email Support, Live Chat option, and other methods to get a live person from Aetna. You have to read this post carefully because you will get most of the answers about Calling Aetna Customer Service on the phone.

Many individuals turn to Aetna for their health needs, but what can you do if you want assistance? If you need a quick response, you can trust Aetna to provide the help you want. The most usual reason for calling the business is to receive answers regarding their respective policies. You might be a brand new client asking about health insurance, or you might be a present client who only has a query about a couple of coverages. Additionally, you can contact Aetna should you’ve got technical issues using their site or have questions regarding your accounts.

Aetna Telephone Numbers

Here is the list of Aetna Telephone Numbers

  • 1-877-204-9186: Aetna Support Phone Number (available 24/7)
  • 1 800 872 3862: Aetna Corporate Headquarters (8 am- 6 pm)
  • 1-800-225-3375: Help with signing up (9 am- 5 pm M-F)
  • 1-888-792-3862: Pharmacy or Aetna Rx Home Delivery
  • 1-855-401-5713: Website Accessibility for the Disabled (9 am- 5 pm M-F)
  • 1-866-350-7644: Pay Premium
  • 1-800-238-6279: Aetna Pharmacy Number
  • Aetna members phone number: consult your member I.D. card or visit
aetna telephone numbers

Representative Hours

Aetna Member Services Phone Hours

You can call the Aetna customer service representative at any time on the Aetna support phone number 1-877-204-9186. Live customer support is available 24/7 for its customer. 

How to Call Aetna Customer Service?

Follow these steps and get humans from Aetna. 

  1. First of all, dial Aetna Customer Support number: 1-877-204-9186 or 1-800-872-3862
  2. Now, press 3
  3. Wait for a min.
  4. After that, you will get a live agent from Aetna Customer Service.

Here are the voice menus, which helps you a lot.

  1. If you are the policyholder, say “member” or press 1.
  2. If you are a medical or dental professional, say “healthcare professional” or press 2.
  3. New Aetna member, say “inquiry” or press 3.
  4. For more details or information, you have to press Star.

Aetna Email Support

The email option is not available. If you want to contact Aetna online, so you can visit here. Here you have to fill the form and send them a message with your queries and questions. Also, you can contact them by Aetna Telephone Numbers or by social websites.

Aetna Live Chat

Aetna does not provide the Aetna online chat option. You can call at 1-877-204-9186, use online methods, social media, or visiting Aetna Website.

Aetna Social Links

Aetna has a presence on all the significant social networking websites, and you might find a direct response if you visit among them to ask a question or report a problem. Just visit any of the websites below to start:

Aetna Mailing Addresses

  • Mail-order drug ordering address: Aetna Rx Home Delivery, P.O. Box 417019, Kansas City, MO 64179-9892
  • Aetna pharmacy claims: Aetna Pharmacy Management, P.O. Box 52444, Phoenix, AZ 85072-2444
  • Aetna Corporate Offices: Aetna Inc., 151 Farmington Avenue, Hartford, CT 06156

Aetna Help Page

For more information, visit the  Aetna customer support page. Here you will find all the details regarding Aetna Customer Service.