In this post, we will talk about Entergy Customer Service. Here we give you all the possible methods by which you can connect to a live person from Entergy. Here you find Entergy phone number and much more information related to Entergy.
Accenture today announced it had been chosen by Entergy Services, Inc. to supply an innovative metering solution to increase grid reliability and customer support with electronic technologies. Including more effective billing and field maintenance, quicker outage detection to reinforce network reliability and more data and data capabilities.
The job, which runs till April 2019, will ease two-way communications between the utility and its customers, who’ve 2.9 million electrical and 200,000 gas meters.
The innovative Meter Data Management system can help Entergy to save better, collect, validate and process massive volumes of information in support of charging and other reporting duties. Additionally, it paves the way for brand new client applications, like an energy management solution to assist customers to better track and control their energy use.
“As significant, this application provides a platform to continue to update the grid that Entergy can stay at the forefront of customer support if it is validating billing, meter installation or reaction to ever-changing client requirements and new technologies.”
How to contact Entergy Customer Service?
Here are Entergy contact numbers and main menus. Follow these steps and connect to the live agent from Entergy.
- First of all, dial 1-800-368-3749 for customer service. And to Report an Outage or Emergency, dial 1-800-9OUTAGE (1-800-968-8243)
- Stay on the line for a few seconds.
- After that, you will automatically connect to the live agent from Entergy.
Here is the Entergy Main Voice Menus.
- Press 1 and say ‘Outage’ for a set or change Entergy outage alert preference.
- Press 2 and say ‘Balance and Billing’ to Get balance information.
- Press 3 and say ‘Make a Payment.’
- Press 4 and say ‘Start, Stop or Transfer Service’
- Press 5 and say ‘Service Request.’
- Press 6 and say ‘Permit Status’ to Get the status of your permit.
- Press 7 and say ‘Something Else’ for more option.
- Press 9 for Spanish.
Sub-Menus
- Press 1 or 2 and say ‘Yes or No’ to get power outage status.
- Press 1 or 2 and say ‘Yes or No’ to report a power outage.
- Press 1 or 2 and say ‘Yes or No’ to Identify breakers.
- Press 1, 2, 3 or 4 and say ‘All of my lights, some of my lights, dimming lights, blinking lights.’
- Press 1, 2 or 3 and say ‘Wires down, broken poles or none of these.’
Entergy Phone Number
The number to Entergy
1-800-968-8243: Report an emergency. (Available 24/7)
1-800-584-1241: For paying the bill.
Text OUT to 368374: For report an outage.
Entergy Representative Hours
Self-service options are available 24/7.
Report an outage or emergency – Representatives are available 24/7
Residential Customer Service available from Monday to Friday 7:00 am to 7:00 pm
Business Customer Service available from Monday to Friday 8:00 am to 5:00 pm.
Entergy Customer Services
Here are the primary services provides by Entergy.
Entergy Mailing Addresses:
Entergy Arkansas
P.O. Box 8101
Baton Rouge, LA 70891
Entergy Texas
P.O. Box 8104
Baton Rouge, LA 70891
Entergy Louisiana
P.O. Box 8108
Baton Rouge, LA 70891
Entergy New Orleans
P.O. Box 8106
Baton Rouge, LA 70891
Entergy Mississippi
P.O. Box 8105
Baton Rouge, LA 70891
Entergy Social Link
Here are the social links by which you stay in touch with Entergy Services.
For more information and queries related to your problems, navigate to the official site here.