How do I Talk to a Real Person at BB&T

By | August 3, 2020

How do I Talk to a Real Person at BB&T? If you are searching for BB&T customer service, so you are in the right place. Here we tell you all the possible methods by which you can connect with a live person from BB&T. Only you have to read these guidelines carefully.

How do I Talk to a Real Person at BB&T?

Follow these steps and get a live person from BB&T.

  1. First of all, dial 1-800-226-5228
  2. Now, say ‘Agent.’
  3. After that, you will automatically connect with the live person.

Here are some main menus which help you a lot in connect with bbt live person

  • To get banking services and existing account information, press 1
  • To report a lost or stolen card or chequebook or fraudulent activity, press 2
  • For a place a check order or to inquire about a recent order, you have to press 3
  • For ask about new accounts, press 4
  • To activate a card or change the pin associated with your card, you have to press 5
  • For an interactive demonstration of BB&T phone 24, you have to press 8
How do I Talk to a Real Person at BB&T

BB&T Customer Service Details

Phone number to dial888-228-6654
Call-back availableYES
Call center hoursMon-Thu 9am-5pm, Fri 9am-6pm
Navigate phone maze to a humanPress 2 then 2 then 0# each time it asks for an account, social security or ATM number.
Current wait14
Quality of communication89%
Quality of help86%

BB&T Support Phone Numbers

  • 1-800-226-5228: For Debit cards
  • 1-800-476-4228: For Credit cards
  • 1-888-833-4228: For Hearing impaired clients: 
  • 1-910-914-8250: International

BB&T Representatives Hours

Live BB&T customer service is available from Monday to Thursday 9 am-5 pm, Friday 9 am-6 pm EST and the best time to call them is 9:15

BBT Live Chat 

Live BB&T does not support chat customer service option.

BB&T Social Links

You can follow them on these websites also. You can stay in touch with the new updates from BB&T.

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