How do I Talk to a Real Person at BB&T? If you are searching for BB&T customer service, so you are in the right place. Here we tell you all the possible methods by which you can connect with a live person from BB&T. Only you have to read these guidelines carefully.
How do I Talk to a Real Person at BB&T?
Follow these steps and get a live person from BB&T.
- First of all, dial 1-800-226-5228
- Now, say ‘Agent.’
- After that, you will automatically connect with the live person.
Here are some main menus which help you a lot in connect with bbt live person
- To get banking services and existing account information, press 1
- To report a lost or stolen card or chequebook or fraudulent activity, press 2
- For a place a check order or to inquire about a recent order, you have to press 3
- For ask about new accounts, press 4
- To activate a card or change the pin associated with your card, you have to press 5
- For an interactive demonstration of BB&T phone 24, you have to press 8

BB&T Customer Service Details
Phone number to dial | 888-228-6654 |
Call-back available | YES |
Call center hours | Mon-Thu 9am-5pm, Fri 9am-6pm |
Navigate phone maze to a human | Press 2 then 2 then 0# each time it asks for an account, social security or ATM number. |
Current wait | 14 |
Quality of communication | 89% |
Quality of help | 86% |
BB&T Support Phone Numbers
- 1-800-226-5228: For Debit cards
- 1-800-476-4228: For Credit cards
- 1-888-833-4228: For Hearing impaired clients:
- 1-910-914-8250: International
BB&T Representatives Hours
Live BB&T customer service is available from Monday to Thursday 9 am-5 pm, Friday 9 am-6 pm EST and the best time to call them is 9:15
BBT Live Chat
Live BB&T does not support chat customer service option.
BB&T Social Links
You can follow them on these websites also. You can stay in touch with the new updates from BB&T.