How to call KCPL Customer Service? If you have this question, so you are in the right place. In this post, we will give you KCPL Customer Service Phone Number and other contacts information. You will quickly get human from KCPL by the given methods.
Owned by Great Plains Energy Incorporated, Kansas City Power & Light (KCP&L) is an electrical utility company supplying its services into the metropolitan area of Kansas City. At the moment, the organization is notorious for serving over 800,000 customers in over 45 northwest Missouri and eastern Kansas counties. Taking into consideration the fact that power is an essential component of everybody’s everyday lives, their energy business is always striving to fit the requirements of their clients in addition to their surroundings.
Kansas City Power & Light customer service is always there to help you once you have any problem with business’s favour. They’ve proficient pros and multiple service mediums to give help to the client with utmost convenience.
|Address||P.O. Box 219330|
Kansas City, MO 64121-9330
KCPL Customer Service Phone Number
Here are the various ways to contact them but the best way to connect with a live agent is by KCPL contact number. There are many communication channels made available by KCP&L client support to assist customers in getting help for their problems. You may pick from the following support options and receive your queries answered immediately and just. You can dial the right KCPL number in the listing provided below.
- 1-816-471-5275 or 1-888-471-5275: KCP&L Support Phone Number
- 1-816-471-5275 or 1-888-471-52757: Special Payment and Billing Issues
- 1-800-766-3777: TDD/TTY Kansas Customers
- 1-800-735-2966: TDD/TTY Missouri Customers
- 1-816-701-0363: Builder and Electrician Inquiries
- 1-888-544-4852: Report a Power Outage
- 1-800-344-7233: Line Location Services for Kansas (Before Digging) Kansas city power & light phone number
- 1-800-344-7483: Line Location Services for Missouri (Before Digging) and 811 for anywhere
How to Call a Live Person from KCP&L Customer Service?
Follow these steps and get a live representative on the phone:
- First of all, dial 1-816-471-5275 or 1-888-471-5275.
- Stay on the line.
- Now, follow the menus and press the number according to your queries.
- After that, you will get your answers from the live agent.
Here are the voice menus, which the automated voice will ask when you call KCPL Customer Service Phone Number:
- Press 1, To report a power outage
- Press 2, to note a wire down or dangerous situation
- To report a street light out, press 3
- For payment, press 2 on the first prompt
- For KCPL billing queries, press 3 on the first prompt.
- Press 4 on the first prompt for a start, stop or transfer service.
- For Spanish, press 5
- Press 8, to repeat these option
KCPL Customer Service Hours
You can contact them at any time, KCPL Customer Service number is available 24/7 for its customer.
KCPL Social Links
Here are the social media platforms of KCPL by which you can get updates from the company.
- Follow them on the Facebook page.
- Also, visit the Twitter Support page.
- You can see the videos on the Youtube page.
KCP&L Mailing Address
Here are the Mailing Addresses of KCP&L
Greater Missouri Operations service area:
P.O. Box 219703
Kansas City, MO 64121-9703
Kansas & Missouri service areas:
P.O. Box 219330
Kansas City, MO 64121-9330
KCPL Email Support
The company does not support the email option. You can contact them by KCPL Customer service phone number 1-816-471-5275 or 1-888-471-5275.
KCPL Live Chat
KCPL does not support the live chat option. To call them, you have to dial 1-816-471-5275 or 1-888-471-5275 and follow the above instructions.
KCP&L Help Page
To find more information or need help, you have to visit the KCP&L Help Page.