In this post, we will discuss the RG&E Customer Service. The RGE phone number is an excellent means to get live representatives with the corporation. When you encounter trouble or have concerns, it’s superior to encourage somebody to look after you. As soon as you’re on the telephone with a customer support representative, they will be able to allow you to restore support, manage your accounts, register in AutoPay, view your invoice, and a whole lot more. You’re never alone, and client support agents are available by using their customer support number and a great deal of other excellent RGE contact number paths.
Whether or not you’re cooking dinner, then taking a hot shower, or heating your house, RG&E supplies a trusted source of secure electricity and clean-burning all-natural gas. To ensure its uninterrupted services, the provider provides reliable assistance via its RG&E customer service number. Should you ever need to look for help for any issue or query, then you can get in touch with RG&E customer service through the different choices provided below.
RGE Phone Number
The most common and easy way to contact them is by phone number. Here are the RG&E phone numbers, by which you can get them quickly.
- 1-800-743-2110: RG&E Customer Service phone number
- 1-800-743-1701: For Life-Threatening Electricity Emergency or RGE power outage phone number
- 1-800-295-7323: Self Service Line number
- 1-800-266-3492: Payment arrangements

RG&E Phone Number | 1-800-743-2110 |
Working Hours | Monday to Friday from 7 am to 7 pm |
Website | http://www.rge.com |
Address | 89 East Avenue Rochester, NY 14649-0001 |
How to call the RG&E Customer Service
Here are the steps:
- First of all, you have to dial: 1-800-743-2110
- Now, press 1 or press 2, and for more options, press 3.
- Stay on the line for a few mins.
- After that, you will connect to the live person from RG&E customer service.
Here the voice menus that you will get when you are calling the RGE phone number.
Call RG&E: 1-800-743-2110 or 1-800-295-7323 for Customer Support
Press 1 for a meter reading
For payments and billing and also including payment arrangements, press 2
For more options, press3
- Press 1 to make a one-time payment by phone
- Press 2 for electricity supply information
- For an employee directory, press 3
- Press 4 for all other questions
- Press the Pound Key to go back to the Main Menu
Call: 1-800-743-1701 for RGE Emergency or RGE Outage Number
In an emergency, call on 911 or 1-800-743-1701. You will get a live agent for help in a few mins.
RGE Hours of Operation
RG&E customer service is available 24/7 for its customers.
RGE Email Service
The company provides the email option for its customer. To contact them by email, you have to follow these steps:
- Visit RG&E email support.
- On the page, select the button, which justifies the issue you are facing.
- After that, scroll down the page and get information.
- Now, fill the form.
- You would like to add a comment related to a question. You can do this by going into the remarks in the space provided below the form. (must include — customer_service@rge.com)
- Then, finish the reCAPTCHA needs and click the Submit you’ll find the solution to your issue or query through email.
RGE Support Website
Chock full of troubleshooting articles and frequently asked questions, the service website is an excellent way to fix your problems without speaking to your representative. This implies it is the very best choice, even if you encounter issues outside business hours. You’re able to see articles and questions about subjects like upgrading your contact and mailing information, performing a client meter reading, and Tracking your AutoPay support. Visit the RG&E Support page.
RG&E Mailing Address
RGE Customer Service
89 East Avenue
Rochester, NY 14649-0001
RG&E Live Chat Support
The company does not support the live chat option. You can contact them via the RGE number or email.
RG&E Social Links
You can also follow them on the social media platform.
- Follow them on the Facebook page.
- Also, follow them on the Twitter page.
- You can follow them on the LinkedIn page.